Does Have Xerox Have 24 Hour Support?

Xerox Support Engage is an app made for both Android and Apple devices. It provides technical support 24/7 for any Xerox device that falls under a service contract. It’s made for all types of businesses and owners who want to troubleshoot their Xerox machines.

And the best part is that the app is free to download on both Apple and Android devices. This app works seamlessly with all your other supporting apps and services.

How Does it Work?

The app can be used by interacting with the Digital Agent. This is a multilingual agent that uses artificial intelligence to solve your problem. You choose the type of problem you have from 8 categories and then follow the on-screen instructions. This should resolve the issue. 

What If My Issue Persists?

Then you can directly contact a Digital Support Expert from Xerox. The Xerox Support Engage app lets you text chat, video call, and speak to them on audio. And to save you time explaining the situation, the expert will already know the problem and the solutions you’ve already tried. 

Note: Xerox Support Engage is only available in select countries and will be rolling out to others in the future. 

To lease Xerox copiers and MFPs, call Richmond Copiers and get your Xerox today!